1. What is the purpose of this policy?

In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data , Organic Law on data protection and guarantee of digital rights and other current regulations on the matter, SEMILLAS DALMAUwishes to inform the users of the website www.semillasdalmau.com (hereinafter, the site) the policy regarding the treatment and protection of the personal data of those people who provide their personal data for the personalized use or under registration of the services of the site or any other act that supposes a comunication of your personal data to SEMILLAS DALMAU (hereinafter also, Policy or Privacy Policy).

SEMILLAS DALMAU informs the user of the site that this Privacy Policy contains a general description of the aspects related to the processing of personal data derived from the exploitation of the website of SEMILLAS DALMAU which SEMILLAS DALMAU carries out as responsible for said treatment.

This policy is completed with those informative texts and informed consent request texts that are incorporated into any data request form on the website and are included in any specific purchase conditions or specific conditions of other services.

It is the user's responsibility to read prior to comuntransfer your personal data to SEMILLAS DALMAUthe aforementioned informative texts and consent request texts included in any data request form on the site as well as the content of this policy.

2. Is data processing mandatory?

The use of this site is voluntary for the user, but said use is regulated by the general contractual conditions published on this site, both for the use of the services of the site, for making purchases, and to guarantee the privacy of the users. personal information.

If the user voluntarily decides to use any service on this website, including online shopping services, which requires the comunication of personal data, said comunication is constituted as a contractual requirement derived from the acceptance of the terms and conditions (of a general or particular nature) that regulate the site, the user being obliged to provide the personal data that this site may request, and being informed that, otherwise, the possible consequences of not providing such data are fundamentally the impossibility of using the requested web service.

In the event that the user does not agree with this policy or conditions of service, they should not access or use any service of the site that requires the comunication of your personal data to SEMILLAS DALMAU.

Likewise, the user is informed that this policy will be of subsidiary application to those others that, on the same matter, are established with a special and/or particular character and are comunicated to the user, without limitation, through the registration forms, order, comunonline ication, particular conditions of purchase or particular conditions of other services, leaving this policy as complementary to the previous ones in what is not contradicted.

When the user must comuntransfer your personal data to SEMILLAS DALMAUthrough the forms published on the site, if the user does not provide all the data requested in each form or, where appropriate, does not provide those marked with an asterisk for mandatory completion, SEMILLAS DALMAU will not attend or will not be able to adequately attend to the request made by the user and/or to guarantee the use and enjoyment of the requested service.

3. What is the legislation applicable to data processing?

The user is informed that any processing of personal data will fall under the scope of the current legislation in Spain on data protection, specifically under the European Data Protection Regulation (RGPD) and the Organic Law on data protection. data and guarantee of digital rights (LOPDGDD).

For such purposes, personal data shall be understood as any information concerning identified or identifiable natural persons -including email data and/or IP address- and by user, any identified or identifiable natural person who comunSend your personal data to SEMILLAS DALMAU by email, customer service, filling in forms on the site and/or use of services aimed at users of this website.

4. Who is responsible for the treatment?

The entity responsible for the processing of personal data carried out through the website or as a result of the use of its services, including online shopping, is SEMILLAS DALMAU, SL (hereinafter identified as SEMILLAS DALMAU) with the following contact details:

Postal contact address: c/ Bailén 30, bajo. 46007 Valencia (Spain).

Electronic contact address: seeds@semillasdalmau.com

Telephone: +34 963 423 673

5. How to guarantee the accuracy and truthfulness of the personal data being processed?

The user who accesses the site SEMILLAS DALMAU You are not required to provide personal information to use the site, so any comunication of data for such purposes will be because the user has voluntarily decided to browse or use the site and/or the services made available through it.

In the event that the user provides SEMILLAS DALMAU your personal data (through any data collection channel published on the site, such as forms, sending emails, comunpostal address and/or by means of a telephone call or use of customer service), the user is obliged to provide truthful, current and exact data that corresponds to their own identity, being prohibited from providing SEMILLAS DALMAU data and information from third parties for the use of web services.

The user is the only source of information on their personal data, so SEMILLAS DALMAU Please, in order to keep your data updated and up-to-date at all times in accordance with the principles of data protection legislation, comunContact the postal and electronic addresses indicated below to exercise the rights indicated in this policy, any variation of the same.

In any case, when the personal data is collected or provided directly from the user, in accordance with the provisions of current regulations, those provided by the user will be considered accurate, as long as the user does not update or rectify them.

6. What are the legal bases and purposes of processing personal data?

Users who access the site and voluntarily provide personal information to browse the site in a personalized way, contact, contract or use any service that requires the comunication of data to SEMILLAS DALMAU, they are informed of the following purposes and legal bases of treatment of the personal data of the users who SEMILLAS DALMAU will be able to carry out:

6.1.- With a legal basis in the consent given by the user when providing their data or, where appropriate, by checking the boxes provided for this purpose, SEMILLAS DALMAU may carry out the processing of your data for the following purposes:

1. Contact with SEMILLAS DALMAU: When the user uses the services enabled for this purpose to contact SEMILLAS DALMAU (through forms, telephone, postal mail, email, comunication online), SEMILLAS DALMAU will process your personal data to attend and manage the response of the comunication made by the user and provide the requested information or attend to your request.

2. Send of comuncommercial ications: When the user expressly authorizes or consents, SEMILLAS DALMAU will process your data to send you advertising information, newsletters, news, information on promotions, discounts and sales of the items and products that it sells through the web in relation to seeds, grass, covers, sods, to the electronic address indicated in the form. and fertilizers.

3. Management and publication of entries and comments on the site's blog: When the user registers on the site to post a comment on the blog, they authorize us to process their personal data that is collected for this purpose on the blog, including, where appropriate, the image and comments.

6.2.- Based on the contractual relationship established between SEMILLAS DALMAU and the user who carries out the registration on the site as well as the purchase of a product through the site, SEMILLAS DALMAU may carry out the processing of the data of the user with the following purposes:

1. Application for registration and account creation, which includes the entire registration and account creation process, provision of services associated with user registration (such as shopping, creating wish lists and storing products in the cart) and sending comunservice ications.

2. Carry out the management of the online purchase through the website, which includes authenticating the identity of the user, processing their order, collection of the price, delivery and collection, management of guarantees, returns, right of withdrawal, customer service. customer, discount vouchers as well as any other purposes derived directly or indirectly from making an online purchase through the site, such as the postal or electronic delivery of comunications and documentation related to the provision of services and purchasing processes.

3. Shipping of the comunnecessary instructions required for the execution of the entire sales process as described in the previous section.

4. Accounting, tax, administrative and billing management.

5. Customer Support.

6. Management of complaints and claims.

7. Management of the right of withdrawal.

8. Deletion of the account at the request of the user.

9. Send of comunCommercial communications (such as newsletters, news, information on promotions, discounts and rebates of the items and products that it sells through the web in relation to seeds, grass, covers, sod and fertilizers in those cases in which, at the time of the collection of their personal data, the user is informed that they will be sent comuncommercial ications (giving you the option to object in the same act) and it does not exercise said right of opposition. In these cases SEMILLAS DALMAU will process your data to send you commercial information to the electronic contact addresses indicated by the user.

10. Blocking of the account in the event that the account is used in a manner contrary to the terms and conditions and privacy policy of the site, the general conditions of use, the particular conditions of purchase or in those cases in which the account has been created for fraudulent, misleading purposes, violates copyrights, trademarks, other intellectual and/or industrial property rights of third parties or other rights of third parties or entities.

6.3.- With a legal basis in compliance with legal obligations, SEMILLAS DALMAU may carry out the processing of the data of the user with the following purposes:

1. Exclusion of sending comuncommercial and advertising ications: When the user (i) requests to unsubscribe from the sending service of comuncommercial and advertising ications; (ii) opposes in the process of collecting your data or at any later time (including the receipt of each comuncommercial or advertising ication) or; (iii) revoke the previously granted consent, SEMILLAS DALMAU will process your data to keep the necessary data to identify it and adopt the necessary measures to prevent the sending of comuncommercial and advertising ications.

In any case, the user is informed that the purposes of processing the data of the user collected through the forms published on the site, will be explained through informative texts published in the forms themselves and when required, according to the above, SEMILLAS DALMAU will request, through the boxes provided for this purpose, the consent of the user for the processing of their personal data when the legal basis for said processing is based on obtaining the consent of the user.

7. To whom comunDo we use the personal data of the user?

With a legal basis in the execution of a contractual obligation, in the event that the user carries out the purchase of an item or product online through the site, SEMILLAS DALMAU may comunSend your data to third parties necessarily involved in the management of the purchase process as well as, where appropriate, return and withdrawal of the purchase, such as banks and financial services entities involved in the collection and return of the price of items and products, and third-party transport entities contracted to manage the shipment of the purchased products.

With a legal basis in compliance with legal obligations, the personal data of the user will be comunicated to third parties when there is a legal obligation to comunication to the competent public authorities by reason of the matter and/or to attend to the requirements made by them.

In such cases, they may be recipients of the data, without limitation, administrative bodies or Control Authorities in matters of data protection, consumption, telecomunications and information society, Judges, Public Prosecutor and Courts.

In the cases in which, in accordance with what is indicated in this section, SEMILLAS DALMAU comuntransfer data to a third party, SEMILLAS DALMAU is not responsible for the data processing carried out by said third party, who, in any case, will become the new data controller, being obliged to comply with the obligations established by current regulations for this purpose.

In addition, third-party service providers with the category of data processors may be recipients of the data in order to provide services that support the data processing tasks, always on behalf of SEMILLAS DALMAU and prior signing of a treatment order contract with sufficient guarantees of security, confidentiality, return or destruction of data and compliance with the instructions given by SEMILLAS DALMAU to carry out the treatment. In these cases, the following categories of third parties are found: web hosting service providers, email sending service providers, comunelectronic and commercial information, providers of maintenance and IT support services for this website, advertising agencies and others.

8. Do we carry out international data transfers?

Except for legal obligation or application of any of the exceptions for specific situations contemplated in article 49 of the RGPD, SEMILLAS DALMAU does not carry out international data transfers.

However, it is warned that, in the event that the user uses certain services of the site, such as the blog, publishing their personal data, these will be published on the website and will be accessible massively from any territory in the world. via Internet.

9. How long will we keep personal data?

The personal data provided by the user to SEMILLAS DALMAU They will be kept during the periods established in the current applicable regulations for the fulfillment of legal obligations and attention to responsibilities.

10. What rights can the user exercise?

The user has the right to request SEMILLAS DALMAU the right of access, rectification, opposition, deletion, limitation, portability, right not to be subject to decisions based solely on the automated processing of personal data.

You also have the right to withdraw the consent granted for the treatment at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.

To exercise any of these rights, the user must send a letter addressed to SEMILLAS DALMAU, indicating the right you exercise to the following addresses:

Postal address: C/ Bailén 30, ground floor. 46007 Valencia (Spain).

Electronic contact address: seeds@semillasdalmau.com

In case it is necessary to prove your identity, SEMILLAS DALMAU You may request that you accompany a photocopy of the national identity document.

11. To whom can the user request protection of the right to data protection?

The user is informed of the right to file a claim with the Spanish Data Protection Agency (AEPD), in particular, when the user considers that their rights have been violated and has not obtained satisfaction from the SEMILLAS DALMAU in their exercise.

The user can contact the AEPD through www.agpd.es or at the following address C/ Jorge Juan, 6. 28001 – Madrid, and/or contact telephone number 912 663 517. However, on a voluntary basis and prior to submitting said claim to the AEPD, you can contact SEMILLAS DALMAU through the email address seeds@semillasdalmau.com in order to try a solution.

12. What other rights does the user have in terms of electronic commerce and comunelectronic business communications?

SEMILLAS DALMAU informs the user that they have expressly authorized the sending of comuncommercial advertising, newsletters, news bulletins, news, promotional offers, or others that, under articles 21 and 22 of the Law on Services of the Information Society and Electronic Commerce, have the right to oppose the processing of their data for promotional purposes for receiving comunadvertising commercial ications and advertising, as well as the right to revoke at any time the consent given for this purpose with the simple notification of their will.

To do this, the user may request the cessation of sending the comunications through the valid email address included in each comunication as well as directing your request to the email address: seeds@semillasdalmau.com

SEMILLAS DALMAU will respond to your request keeping the personal data necessary to adopt the necessary measures to prevent the sending of said comuncommercial ications.

13. How do we treat personal data on our official social media sites?

Social networks are services provided by third-party providers that allow the user to participate in a comunvirtual identity with other users of the social network platform through which you can generate your own public profile where you can create and share content, information and personal data with other users of the network.

In a social network you can create and share pages, accounts or profiles for personal and/or commercial purposes. The operation of the social network is regulated firstly, by the conditions established by the owner and/or provider of the network and secondly, when it comes to pages, accounts or profiles for commercial purposes, by the terms and conditions established. by the person in charge of the profile or commercial account who, where appropriate, will also be responsible for the processing of their data.

SEMILLAS DALMAU has profiles on some social networks which are linked and accessible to the user, through the corresponding icons and links published on the site. The user can follow us and become a fan of the official pages of SEMILLAS DALMAU in the mentioned social networks.

The user is informed that the processing of the data that is carried out through the pages, profiles or accounts of SEMILLAS DALMAU in social networks will be governed by the corresponding policies and conditions of both the official page and the provider and owner of each social network, where appropriate.

14. How do we protect personal data published on this website?

In relation to the personal data that may be published on the website of SEMILLAS DALMAU the user is informed that said data is part of one or more data processing ownership and responsibility of SEMILLAS DALMAU in which they have been incorporated with a legitimate legal basis and informed to the users and cannot be freely treated and reproduced by the user or other third parties -not even when reference is made to their origin- unless it is obtained the prior authorization and informed consent of the interested person owning the published data or, where appropriate, there is another lawful and legitimate legal basis and, in addition, the data protection principles contained in the current applicable regulations are complied with.

The personal data that SEMILLAS DALMAU published on the website could consist of, without limitation, any numerical, alphabetical, graphic, photographic, acoustic or any other type of information concerning identified or identifiable natural persons, such as name, surname, images or other data and information.

Therefore, all personal data -including images, videos, texts, data and any other information published on our website about identified and/or identifiable natural persons- may only be used by the user for the purpose of participating. and enjoy the site and its services in the manner established in this policy, or in its case, particular conditions that regulate a certain service, being expressly prohibited any other uses other than those indicated, including the incorporation of images or data to files or treatments and/or creation of databases of people and/or sending advertising or assignment to third parties, without the prior informed consent of the user who is the owner of the information and data or without the availability of another lawful and legitimate legal basis. and in addition, the principles of data protection contained in the current applicable regulations are complied with, not being responsible SEMILLAS DALMAU of the uses that the user or other third parties carry out in contravention of what is established in these conditions and others that regulate them.

At no time should the user consider that the site SEMILLAS DALMAU It is a source accessible to the public from which personal data, information and content published through it can be made freely available.

15. Do we use cookies and data storage and retrieval devices on terminal equipment on this site?

SEMILLAS DALMAU uses cookies and data storage and retrieval devices in terminal equipment of the user when the user browses the site.

Such cookies and data storage and retrieval devices are used by SEMILLAS DALMAU under the conditions described in your Cookies Policy.

16. How often do we update this policy?

SEMILLAS DALMAU will periodically update this privacy policy and treatment of personal data of the users of the website to adapt it to legal changes and changes to the website.

In any case, it will be the responsibility of the user to periodically access the privacy policies of SEMILLAS DALMAU published in order to know the latest version at all times.

17. Contact information

For any query about this Privacy Policy, the user may contact SEMILLAS DALMAU both electronically through seeds@semillasdalmau.com