For shipments that do not exceed 25 kilograms, they are sent by the MRW parcel company.
For larger shipments, depending on the quantity, they are managed by other transport companies depending on the weight and the delivery address.
I have not got my order yet
The parcel companies we work with usually deliver the goods within 48-72 hours, however, problems beyond our control may occur in shipments.
If you have made a shipment and have not received it within that period (for international shipments or shipments to islands, the period may be longer), contact us at firstname.lastname@example.org or on the phone (+34) 963423673.
Please have your order number handy for processing.
The products I have received do not correspond to my order
If this is your case, please contact us at the email address email@example.com or on the contact telephone (+34) 652795353 to proceed to correct the error.
Please have your order number handy in order to manage the return.